To lay out my experience
THESE ARE THE BASICS
Kaitlyn Gill
Administrative Coordination Professional
kaitgill.pro@gmail.com | (404) 422-9617 |
Trenton, GA 30752 | LinkedIn
Meet you next coordinator…
A highly motivated administrative professional with a solid track record, seeking to contribute to an organization committed to making a positive impact. Demonstrates exceptional proficiency in client document management, data collection, irregularity identification, and detail tracking through various software applications.
Possesses a well-organized remote office equipped with high-speed internet and essential tools, enabling the achievement of critical tasks independently. Utilizes flexible working hours to maintain professional communication with internal teams and clients while ensuring a distraction-free work environment.
Most Recent Responsibilities:
- Collaborating with a small administrative team to allocate scheduled contact requests to a larger outbound phone team, ensuring efficient communication and service delivery.
- Prepare and manage client cases in Salesforce, to secure the accurate reporting of personally identifiable information while utilizing software such as Oracle FSLL and IBM Content Navigator.
- Maintain continuous communication with team members through messages, virtual meetings, and calls as necessary, demonstrating the ability to work independently in a remote setting.
- Serve as a proxy for team communications by managing multiple email inboxes, effectively mediating with business associates, internal partners, and clients.
- Pull reports and review case lists to identify support needs and facilitate the smooth operation of the team.
Employment History:
Remote Administrative Coordinator
Wyndham Destinations
April 2021 - November 2025
Remote Front Desk Agent
Gatlinburg Falls Resort
October 2020 – April 2021
Remote Administrative Assistant
Before and After Homes
April 2020 – December 2020
Sales Associate
Waffle House
September 2019 – March 2020
Expeditor
Varner's Grill
August 2018 – September 2019
Assistant Manager
Bruster's Ice Cream
May 2018 – January 2019
Receptionist/Nail Technician
Canton Nails
April 2016 – May 2018
Expeditor
Sidelines Grille
November 2014 – February 2018
Technical Skills:
- Research / Data Entry
- Document Editing / Contract Review
- Case Management
- Calendar Organization
- Bookkeeping
Transferable Traits:
- Remote office / equipment
- Flexible scheduling
-Self-directed and team-focused
- Quick learner / Autodidact
Software Proficiencies:
- Salesforce
- Oracle Financial Services
- IBM Content Navigator
- Zenkit / Zendesk
- Company-specific CRMs
- Zoom / Slack
- Nextiva / Cisco
- IEX / NICE CXone
- OneDrive / Google Drive
- Google Suites (Docs, Sheets, etc.)
- Microsoft Office (Teams, Excel, etc.)
- Adobe Acrobat
- Canva / Procreate
- Quickbooks
Education:
High School Diploma - Woodstock High School, Woodstock, GA – 2015
Certified Phlebotomy Technician License - Chattahoochee Technical College, Marietta, GA – 2016